ish is responsible for managing all hard surface installations, overseeing the process from initial scheduling through project completion. Her role includes coordinating installation timelines, processing work orders, and ensuring all projects are properly executed efficiently. Tish serves as the primary point of contact for installers in the field, addressing and resolving any issues that arise on-site to keep projects on track. In addition, she manages daily communications, including emails, and reports, ensuring a high level of responsiveness and customer satisfaction. She helps maintain smooth operations while delivering a positive experience for both customers and installation teams.