Michelle began her career at Lowes in Willoughby OH in 2002 where she held a variety of roles that helped her build broad operational experience. Her strong performance led to her promotion as Manager of the Flooring Department. In this role, she also collaborated closely with the Installation Services Office, supporting customer projects from product selection through final installation. With a passion for productivity and customer service, Michelle decided to join the team 2016, where she gained experience working closely with installers, coordinating schedules, and managing carpet installations. When Michelle isn’t working, she loves gardening, enjoys going to the casino, and values spending quality time with her family and her son-especially at his sporting events and fun trips to the waterparks and is proudly cancer-free.