Melissa brings 13 years of industry expertise in home improvement, including extensive experience with one of the largest brick-and-mortar chains. Over the past 7 years at Keller, she has served as Installation Manager, managing both customer relations and store partnerships across the Miami to Port Saint Lucie region. With a strong foundation in customer service and flooring, Melissa is exceptionally equipped for her new role as Operations Support Manager, East Coast, where she consistently strives to exceed client expectations. Outside of work, Melissa values quality time with her husband and son, and is a passionate advocate for the SUDC Foundation, a cause that holds profound personal meaning.